What is "Default Showing Frequency"?

Default showing frequency will determine how often feedback requests are sent out to agents who show a listing more than once.

If the default showing frequency is set to 7 days and an agent shows the same listing 3 times within 7 days our system will send a feedback request on the first showing and display showings 2 and 3 as "Duplicate Showing" in Showing Sync.

If the default showing frequency is set to 1 and an agent shows a listing 3 times within 7 days our system will send a feedback request on the first showing and send new feedback requests on the 2nd and 3rd showings normally.

You can locate the page to change your "Default Showing Frequency" by completing the following steps:

1. Login to Showing Suite

2. Click on the "Settings" link in the top right corner

3. Hover over the "View/Edit" button and click "View/Edit Showing Sync Settings"

At the bottom of this page is the "Default Showing Frequency" option.

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