Only a Listing Agent has control over their seller's login details. If a Seller is reporting that they are unable to log in or can't remember their password, the Listing Agent will need to view the "Seller Details" for the Listing in question and then provide the seller their login information. They can do this manually by copying the username and password fields and sending it to the seller or they can just toggle the "Send Seller a Welcome Email" option to send out a new welcome email with the seller's login information in it to them.
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