If your listings are not importing through Listing Sync or you are experiencing another issue with your Listings, then you should complete the following steps:
- Verify that you have entered the correct Office Code and Agent Code into the system. To check the codes, follow these steps below:
- Select the Settings tab from the top navigation and select the View/Edit Listing Sync Settings from the green drop-down menu.
- Check the Office Code and Agent Code on the page to make sure it is correct.
- Showing Suite support staff advises you to read the help desk article entitled How Do I Setup Listing Sync? to troubleshoot your issues as well.
- If the previous suggestions do not correct your issue, please Submit a request for help with the name of your MLS and a detailed description of the problem you're experiencing, as well as example MLS IDs that should be imported into the Showing Suite account, so we can investigate your issue.