How many feedback requests are sent out?

By default the system sends 3 feedback requests to the showing agent. This setting can be changed to send anywhere from 1 to 5 feedback request emails.

There are two ways to change the number of feedback requests that go out: by changing the default account setting or changing the number on a per-feedback-request basis.

Change Default Account Settings

  1. Click the Settings tab and then click View/Edit Feedback Settings from the sub-menu.
  2. Change the Default # of Requests to the desired choice.
  3. Press Save when done.

Per-Feedback-Request Basis

When requesting feedback, edit the Number of Requests drop-down to reflect the total number of feedback requests you want to go out for that particular showing.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk